Directive Blogs
To keep your business running smoothly, even if something goes wrong—like a power outage, cyberattack, or other disaster—you need a reliable way to protect your data. That’s where data backup comes in. It’s important to make sure your backup is thorough and trustworthy so you can recover if things go south.
How seriously does your business take data privacy? Can you back up your answer with concrete examples of what you do to prioritize that notion? Today, we face a serious threat to both individual and consumer data privacy, so we want to take the time to cover how you can make data privacy a priority in your own life.
Imagine giving every single person you work with a key to your house. Would you do it? Probably not, right? What if someone lost their key or had it stolen? You wouldn’t want to take that risk.
So, it stands to reason that if you can’t trust the people you work with every day with a key to your house, you wouldn’t want them to have access to all of your data; or your business’.
Cybersecurity is intensely important, so a business owner would think implementing every security feature and defense would be a good idea. However, as research has shown, this can be counterproductive, as only 67% of surveyed security leaders know what led to cybersecurity incidents in their businesses over the past year.
Every business relies on technology to function. Some wouldn’t be able to deliver any value to their customers without it, while others would be severely hindered if they suffered a data breach. For this reason, cybersecurity has to be a priority. In today’s blog, we will discuss five issues that business owners run into that can muddle their cybersecurity efforts.
Businesses of every size need to prioritize their security. This fact has not changed and will not change anytime soon. What has changed, however, are the recommended ways to approach this security.
Today, we wanted to review the history of today’s predominant cybersecurity advice and explore how the zero-trust security model applies.
The Disney brand has long cultivated an image of magic and wonder. However, this image has yet to materialize any magical effects in reality. For example, people still suffer from food allergies while visiting Disney’s various parks.
This makes it especially dangerous that a former Disney employee was allegedly still able to access a specialized menu-planning app and make alterations, like changing prices, adding language that Disney certainly would not approve of, switching text to the unintelligible “Wingdings” font, and worst of all… changing menu information.
Operating systems are the backbone of any computer or device. Whether it’s your phone, a tablet, or a computer, the operating system controls how the device works, allowing you to run apps, browse the web, and complete tasks. For businesses, having up-to-date operating systems is especially important. Let's look at why this is critical and what can happen if businesses don’t keep up!
Think about how many online accounts you have. With so many accounts, it’s important to make sure they’re secure. Creating strong passwords is one of the best ways to protect your accounts from hackers. Here’s how you can create passwords that are hard to crack and keep all your online accounts safe.
Can you tell the difference between your colleagues and a scammer with access to their email account? This is essentially what a business email compromise attack involves—a scammer initiates a phishing scheme using an internal mode of communication. These scams are also observed in schools, making them dangerous in the education sector.
In June of this year, publisher Chicken Soup for the Soul Entertainment, best known for its book series of the same name, filed for Chapter 7 and Chapter 11 bankruptcy and had many of its assets liquidated. One of these assets was the movie rental service Redbox and its eponymous scarlet rental kiosks, rendering the service defunct.
However, many kiosks remain standing outside businesses even now, which makes us wonder… what about all the data they collected while they were in use?
Would you feel safe staying at a hotel that, instead of unique locks, each door used the same key as all of the others? Probably not—because if someone got in, they could take whatever they wanted. That’s similar to how old-school cybersecurity worked. Once someone got into a company’s network, they could access almost everything, making it easy for hackers to steal information. But today, many businesses use a better security framework called zero-trust security. In today’s blog, we discuss what zero-trust security is and why it’s safer.
Let’s have a little fun today. Today’s blog post is written in the format of a daytime soap opera. Please make sure you read all of the dialogue as if being whispered by extremely attractive television stars and starlets!
Life goes on in the small town of Oak Falls, deep woods surrounding the little hamlet nestled on the coast of Cape Seguridad. Let’s follow the lives of some of the residents, their lives Of Vice… and Vulnerability.
If there’s one thing that helps businesses establish consistent policies and strategy, it’s a good framework. You can use a framework for anything, including network security. Today, we want to walk you through the cybersecurity protection standards as they are outlined by the National Institute of Standards and Technology so you can better protect your business.
Let me ask you something: would you trust a bank that locked its doors for the night but left all its cash in a big pile in the middle of the floor? Probably not—after all, if someone managed to get through the doors, nothing would stop them from helping themselves to the funds inside.
This is effectively how cybersecurity once worked, with the presumption that if someone had access to a network, they had permission to access any data on it. Fortunately, many businesses have made the switch to a better approach, known as zero-trust security.
Cybersecurity has to be a big deal for any business that uses IT, and today, who doesn’t? When your employees don’t follow cybersecurity rules, it can put your business in danger, like getting hacked or losing money. The first step is to figure out why employees aren’t following the rules. This could happen because they don’t know the rules, haven’t been trained enough, or think the rules are too hard or take too much time.
Cloud computing as a whole has been one of the most transformative technologies for businesses. With so many companies (upward of 90 percent of modern businesses) using some type of cloud computing, more companies than ever are really leaning into the technology and use it for mission critical business processes. Let’s take a look at some of the ways businesses can secure their cloud resources.
Over the past few years, huge scamming operations have operated in Southeast Asia, and now they are spreading. These scams—known as pig butchering scams—cause serious harm, as in an estimated $75 billion worldwide in 2023.
With these sorts of operations spreading, let’s go over what pig butchering is.
Small businesses today are in a prime position to thrive, thanks to a surge in innovative technologies that are affordable and work to boost efficiency. In the past, access to cutting-edge technology was often reserved for large corporations, but today small businesses can now gain quick access to these technologies and can have a real positive effect on the way they go about doing business. Let’s take a look at some of the best technologies small businesses can use to try and compete with the big boys.
Technology is central to most businesses, which means that security is, by proxy, central to them as well. With cyberattacks on the rise, it’s more important than ever for you and your employees to be on the same page regarding cybersecurity. Today, we are looking at four ways you can ensure sound cybersecurity practices that even the most belligerent employees can follow… with the right support in place.
Let’s say you get an email from a close friend. It looks like it’s legitimate, until you check the contents of the message. It’s an advertisement, or it’s trying to get you to click on a link to see something “important.” Regardless of what the content of the message is, you should probably slap that bad boy in the Spam section of your email inbox. You’ve just been the target of email spoofing, and it’s more common than you might think.
Protecting your business’ accounts is something we will advocate for on repeat. You’ll hear us tell you about complex and unique passwords and multi-factor authentication until you’re sick of hearing it. But one tool that our clients sometimes forget is the password manager—an equally useful tool that can help your business keep passwords safe and secure.
Security awareness training is a critical process for modern businesses to undergo to have any chance of success. Unfortunately, as much as security software or policy can help, it can only do so much. You also need your team members to be on board, knowledgeable about what they need to do, and motivated to do it.
In light of this, let’s talk about security awareness training and what it needs to involve.
Sextortion scams are scary. The scammer contacts the victim, claiming to have gotten access to their computer and captured video footage of their target partaking in some private and decidedly adult activities, as well as the content that was onscreen at the time. The threat: pay up, or I send the footage to all of your contacts.
Lately, however, hackers have added another layer of “proof” to these claims, now referring to victims by name and including pictures of their homes. Let’s walk through what one of these scams looks like and what you should do if one appears in your inbox.
Organizational cybersecurity is more important than ever, with an increasing number of threats requiring constant vigilance. To stay ahead of these dangers, cybersecurity experts and network administrators are continuously developing new solutions. This month, we’ll highlight three key innovations that are helping businesses navigate the evolving cybersecurity landscape.
Network security is a major issue for any business that relies on password-protected systems—and who doesn’t? With so much at stake, it’s important that every user uses passwords that are not only complex and secure but also easy to remember. This month, we will discuss how the passphrase is the answer to keeping your password-protected accounts secure.
Remote work has proven incredibly useful over the past few years despite many employers having various concerns about its implementation. While these concerns vary, one prevalent one is how remote operations impact cybersecurity.
If you’re utilizing remote operations to any degree and aren’t concerned about cybersecurity, you must adjust this mindset and correct your approach.
Today’s business needs to be able to share files and data securely and efficiently. This process may seem straightforward, but there are a lot of options that the business owner or manager needs to understand. In today’s blog, we look at some steps that will help you create a strong and secure file-sharing system.
You should always use strong passwords for each and every account. Cybercriminals don’t need to put much effort into cracking a password these days—it only takes a little software and standard computer hardware to crack millions of passwords in just a second or two.
The more complex and random a password is, the more secure it is.
But coming up with (and memorizing) complex passwords is really difficult. This trick should make it a whole lot easier.
Data breaches can cripple companies and can come from a lot of different directions. They can be the result of phishing attacks where your staff unwittingly gives hackers access to your business’ resources. It can come from a brute force attack where hackers use innovative tools to break into your network. It can even be the work of disgruntled employees who use their access to steal company data. This month, we want to outline the top three things you can do to keep your business from being hacked.
Potential data breaches are increasingly problematic for organizations, and the most common way that data is stolen is through phishing attacks. Phishing attacks are currently one of the most pervasive threats on the Internet, and you need to understand them to thwart their effectiveness against your users. Let’s explore what exactly a phishing attack consists of and some best practices you can use to defend your network against them.
When it comes to cybersecurity, office printers often fly under the radar. They're seen as simple, innocuous devices. It’s easy to have the mindset that there’s not much at risk—what, are the hackers going to waste some of my paper?
But here's the truth: your office printer is a potential cybersecurity risk, and a serious one at that.
Just like your computers and smartphones, printers are connected to your network. This makes them vulnerable to the same cyberthreats.
An unsecured printer can be an open door for hackers. They can use it to sneak into your business network.
In this article, we'll shed light on the overlooked aspect of office printer security. We'll also provide actionable advice on how to fortify your office printers against cyberthreats.
So, let's dive in and explore the world of office printer cybersecurity.
Cybercriminals will do anything they can to get what they want. They will lie and cheat to break into an organization’s network and siphon off the data or gain control. One of the most utilized tactics that cybercriminals use today is called social engineering. This month, we will discuss social engineering and how it puts everything you work for in jeopardy.
Facebook remains one of the most visited places on the Internet. Meta (the parent company to Facebook) also features WhatsApp and Instagram on their roster and has faced numerous security and privacy failings over the years. In this week’s blog, we’ll take a brief look at some of the most noteworthy.
You can do everything in your power to secure your social media accounts and lock down your privacy settings. Still, at the end of the day, social media users expose themselves to a torrent of information and content every time they log on. As a civilization, we’ve never really had something like this before. These platforms curate content that the user wants to see to keep the user coming back and staying longer. It’s inherently designed to be enticing and addicting, which is dangerous for certain individuals.
Then, there are scams and an endless stream of grifts that pose a wide range of additional problems for users.
Let’s talk about ways you and those you care about can be safer on social media.
Most businesses rely on their technology. However, a failure to manage that technology can lead to significant financial waste and operational inefficiencies. One major way a business can waste money is through over-investment in unnecessary or overly complex IT infrastructure. Let’s briefly examine how companies waste their money on technology and how to identify if technology is working for your business.
Social media is constantly evolving, and if the big social networks had it their way, it would be the only place people go when they log onto the Internet. Whether you have strong feelings for or against social media, or perhaps you are indifferent, it’s important to understand how to protect yourself when using social media.
Encryption is a powerful weapon against hackers that can prevent them from stealing your data and leveraging it against you. Encryption, in its most basic textbook definition, converts your readable data into an indecipherable jumble that can only be reassembled through the use of an encryption key. Small businesses absolutely must utilize encryption to protect customer information, financial records, and other important or sensitive business data. This ensures that it is as protected as possible against those that might do you harm.
Local small and medium-sized organizations are commonly targeted by cybercriminals simply because they let their guard down. A lot of local business owners seem to think “Hey, I’m just an accountant in Oneonta, or I’m just an insurance company in Sidney, or I’m just a realtor in Cooperstown, why would hackers want to target me?”
And the answer is right there. On top of that, the sheer number of avenues that cybercriminals have to cause damage to a business is staggering. Let’s take a look at some of the more recent threats we’ve been seeing over the past two months.
Obviously, we won’t tell you to cut down on your cybersecurity. That said, it can be easy to overinvest and overreach if you aren’t careful about what you’re implementing. This phenomenon is known as cybersecurity sprawl, and if not prevented, it can easily have serious consequences for your business. Let’s go into how to avoid this sprawl.
When you think of a scammer, you probably think of someone looking to take advantage of someone for their own gain. While this isn’t wholly inaccurate, another variety exists to acknowledge… those who aim to scam the scammers. Let’s consider one such white-hat scammer, or “scam baiter,” a content creator who uses the alias “Kitboga,” Kit for short.
The world’s largest ticket retailer is in hot water after their parent company, Live Nation Entertainment filed an 8-K filing with the Security and Exchange commission admitting that they had been hacked to the tune of 1.3 terabytes of information. That amounts to 560 million customers’ personal information that has been stolen from the company’s servers. Today, we take a look at the hack and what it means for consumers.
Technology is a major part of today’s business. It’s fair to say anyone that works in business today is at least semi-proficient with the technology needed to complete their tasks. Unfortunately, for many people, however, the fact that their business requires complicated technology is problematic. This is because at any given moment there are people looking to undermine their job, seeking access to accounts that will allow them to siphon money and data from organizations.
It can be challenging to deal with failure in any context, but in the case of your workplace projects and other efforts, it can be particularly harsh. This makes it all the more important to frame such failures as opportunities to grow in the future.
Let’s discuss six reasons an initiative may fail and the lessons that can be learned from these situations.
Cyberthreats are increasingly sophisticated, and businesses have to do what they can to address these issues. Since cyberattacks can have a massively negative impact on your business, it stands to reason that you need a platform in place to enhance your employees’ awareness of Internet-based threats. This month we look at the top three IT security concerns businesses face and what should be done to confront them.
Unfortunately, cyberattacks will only continue in the weeks, months, and years to come, making it increasingly essential that businesses have access to cybersecurity expertise. Even more unfortunately, professionals with this level of expertise are becoming harder to find. Globally, we’re short almost four million people, and those we have are prone to make mistakes in their first few years. This comes from a report by Kaspersky, entitled “The Portrait of Modern Information Security Professional,” Let’s review what the cybersecurity developer found and what we can take away from these findings.
We’ve spent the last few weeks discussing ransomware's impacts on different subsets. First, we discussed how a ransomware attack impacts the customers of the infected business, and then we touched on the infected business itself. To end, we want to touch on ransomware's impacts on society, specifically regarding economic health and geopolitical security, known as third-order harms.
Have you ever heard of the “man-in-the-middle” attack or MitM? It’s a situation where your data is stolen by an onlooker who situates themselves in the right place at the right time. Data interception is a very real thing that your business should be prepared to fight against. Let’s discuss some strategies you can use to counter these sneaky attacks.
Hackers are always on the lookout for personally identifiable information, or PII, as it’s an immensely lucrative resource. You’ll need to protect it if you want your business to continue operating safely and efficiently. Let’s go over what PII entails and what kinds of data you might find under this term.
It can be too easy to look at ransomware as a business problem. After all, it attacks businesses, locking down their data for ransom, often selling it or spreading it, and sometimes altering it for the business if returning it at all. It can be too easy to overlook another impacted target in all the mess.
What happens to the people whose data a business has collected and uses?
You might see encryption as a major benefit to your cybersecurity strategy, but it’s often used in a way that might have you guessing whether you really understand it. Let’s take a closer look into what encryption does to your data, as well as why it is essential for any business to ensure maximum privacy and security.
We discuss phishing often on this blog, and one method that often flies under the radar is smishing, or phishing that is conducted through SMS messages. Although email phishing is perhaps the most common method of conducting these scams, you should also be prepared to take on smishing, as it comes with its own share of unique challenges and dangers.
Safeguarding your online accounts is an important part of maintaining network security. With the increasing number of cyber threats, relying on strong, unique passwords is no longer optional—it's a necessity. Remembering complex passwords for numerous accounts can be challenging, however. This is where password managers come in handy, offering a secure and convenient solution to managing your credentials.
Microsoft's cybersecurity vulnerabilities have been making headlines recently. These lapses in security are causing concern for customers worldwide. The impact of these vulnerabilities is far-reaching. It affects network security and increases the risk of data breaches, causing somewhat of a ripple effect.
Phishing is a pervasive threat nowadays, with businesses of any size or industry serving as prime targets. Understanding phishing and implementing effective prevention strategies is crucial for your entire team.
Let's explore how to reduce the effectiveness of phishing schemes against your business—in other words, how to prevent phishing from having an impact.
While the word “audit” can easily be a scary thought for businesses, there are certain cases where an audit serves an organization’s direct benefit. Take, for instance, the ones that occur internally to identify and correct security issues and vulnerabilities. These audits are not only a positive endeavor for businesses; they’re extremely important to carry out.
Let’s talk about why this is and review a few standard practices you should prioritize as you go about this process.
There are many parts of running a business where you cannot be too careful, one of which is the realm of cybersecurity. Many of the preventative measures you can implement aim to keep issues from making their way to your infrastructure in the first place, which makes sense from an operational standpoint. With an endpoint detection and response solution—or EDR—you’ll take an important step toward keeping most threats off your infrastructure.
Like many of the past few years, this year has witnessed a significant surge in high-profile ransomware attacks. If you haven't already strategized how to safeguard your business from these threats, now is the time to act. Fortunately, you can take several proactive measures to mitigate the impact of ransomware attacks, and it all starts with preparation.
When it comes to running a successful business, customer confidence is everything. It can make or break your business’ reputation. If you’re too reckless with your customers, why would anyone else be willing to sign on with you? Thankfully, there are plenty of ways you can build customer confidence, and technology plays a pivotal role in many of them. Today, we want to explore how you can build customer confidence through the use of business technology solutions.
On Wednesday, April 10, 2024, Apple deemed it necessary to send a rare alert to certain users via email, spread out across 92 nations. As Apple’s website states, these threat notifications “are designed to inform and assist users who may have been individually targeted by mercenary spyware attacks.” Let’s review these attacks so we all understand this threat better.
One of the best things about the move towards streaming in media is that since people love watching real-life stories, studios have committed to creating documentary content that provides interesting perspectives. Many people don’t have a comprehensive understanding of technology, especially as it relates to real-world situations, so dramatized documentaries can be a good source of information. Today, we’re going to go through three riveting technology documentaries that are available on streaming services.
Software plays a major role in business, regardless of what type of business you run. Whether you use a CRM, a point-of-sale system, or your software profile is a little more complicated, you need to understand a few things about modern software in order to get the most out of it. Let’s take a look at three things you need to know about modern software.
Small businesses are presented with the challenging prospect of monitoring and policing various IT-related policies that you might have for your network infrastructure and workplace technology use. The difficulty of this notion does little to lessen its importance, however. You need to take action to protect your assets, data, and reputation from the countless threats out there, and ensuring that your employees are properly using technology is paramount to this endeavor.
Believe it or not, if you were to rank your business’ greatest threats, risk factors, and vulnerabilities, your users would most likely belong somewhere toward the top. Human error is a big challenge to your security simply because cybercriminals understand that your employees are, in fact, human and will, in fact, make mistakes.
Let’s explore how cyberattacks exploit this tendency and how you can better protect your business from the ramifications.
Mobile malware isn’t common, but it’s growing increasingly more so. You may have heard of a malware called XLoader, which has been used to victimize people in over seven countries. This mobile threat has seen various iterations over the past several years, but you should be especially concerned these days.
Cybersecurity is crucial for everyone to focus on, both in the professional environment and in their personal lives. That’s why I wanted to put together a list of cybersecurity practices you should encourage your team to follow when they aren’t in the office or working remotely, when their time is theirs.
Nowadays, it is crucial that you make security a top priority. With the right approach, it not only saves you massive headaches, but also a considerable amount of capital—particularly if you leverage the appropriate solutions for SMBs. As a managed service provider, we can ensure that you implement the appropriate IT solutions to maximize the return on your security investment.
If you spend a little time getting to know any of the Chase family, you’ll know we love our motorcycles. Owning a motorcycle isn’t just about purchasing an expensive piece of equipment and riding it around town; it’s a hobby that consumes your time (and your wallet). In many ways, it’s similar to running a business.
So, you’re thinking about adding to your business’ security with a camera system. This is an excellent course of action for any business to take—provided that it is approached thoughtfully and with discretion. There are many, many options out there, after all, which only makes it more challenging to make the right choice.
Picture this scenario: while going about your daily routine, an email lands in your inbox, purportedly from a cybersecurity company. The alarming claim is that you've become the target of a hacking attack. Despite lacking IT expertise and being unfamiliar with your security agency's protocols, you trust the message and promptly respond. Little do you know, the email is a cleverly disguised cyberthreat, and you find yourself ensnared in their trap.
Your business' IT security effectiveness relies heavily on how well your technology works. With this in mind, educating your staff on their responsibility to safeguard your business’ digital assets is important. Let’s explore the key priorities businesses need to consider to establish a robust security training platform that works to protect those assets.
SMBs tend to rely on their longstanding clients to bring in the majority of their revenue, so what happens when clients suddenly cannot trust your business’ reputation? Look no further than if you were to suffer from a cyberattack for an answer. It turns out that being careless with your clients’ data is one of the best ways to sink your reputation.
For the IT administrator and the small business owner, it can be a bewildering experience when your company comes under siege from employee-induced cyberthreats; especially if you, like many other companies, have started prioritizing security training. Even if the threat is thwarted early and the effect on the business is negligible, it is important that you trust the people who have access to your organization’s digital resources. Let’s look at some of the reasons some of your staff take cybersecurity initiatives worse than others.
All it takes is one oversight to potentially undo any benefits your cybersecurity protections and other best practices may deliver. For instance, even if you have things like multifactor authentication in place, a phishing scam or even some malware varieties could potentially give an attacker access to your email… and all the data your messages contain, just sitting in your inbox.
It’s an unfortunate fact that all businesses will inherently face some threats during their operations. That’s inescapable. From cyberattacks to natural disasters to good, old-fashioned accidents, you’re liable to face no small risk. This risk makes a process known as risk mitigation so critical for all businesses to undergo with some regularity.
Let’s review a few aspects of creating and maintaining a dependable risk mitigation strategy.
Maintaining data security is an important consideration, and most people try to do what they must to secure their personal data. They verify emails; they roll out antivirus and antimalware; they take vigilant steps to avoid the myriad of threats and active attacks we all deal with from one day to the next.
In this blog, we do our best to give people the knowledge they need to protect themselves and their organizations while operating online. With all the digital tools that we all have come to rely on, it’s important to understand the result of a data breach on organizations and their customers. In today’s blog, we go through six of the most devastating data breaches that happened in 2023.