Directive Blogs

Funerals are never to be taken lightly, which makes it all the worse that there are people out there willing to use these events to scam those in grief. Recently, Facebook has seen many groups that supposedly offer links to streamed funerals in exchange for credit card data, with different events being added more recently.

Unexpected downtime can wreak havoc on businesses large and small, which is especially bad when so many paths lead to it. Let’s explore some of downtime’s causes, and equally importantly, how it can be avoided.

If your business is looking to cut costs, one area to focus on is printing. While paper documents have traditionally played a significant role in business operations, they can consume a lot of office space and are challenging to manage efficiently. Let’s explore how you can reduce your printing expenses and streamline your document management processes.

A successful business thrives on building beneficial relationships, which generates a lot of data and contracts that need to be efficiently shared and stored. While this might seem straightforward, leveraging today’s technology can significantly cut down on filing costs and enhance file-sharing efficiency. Let’s explore how.

In the realm of business communication, a seismic shift is underway. Traditional phone systems, once the backbone of business communication, are being phased out. In their place, Voice over Internet Protocol (VoIP) systems are taking center stage.

But why is this change happening?

Data is at the heart of all successful modern businesses. The information you collect and store can help you make better decisions, plan better strategies, and gain a competitive advantage. Let’s look at how your raw data can be refined into more meaningful insights through the use of business analytics tools.

Part of doing business is understanding certain types of trade-offs related to the decisions you make. Specifically, we want to highlight opportunity cost as it relates to technology. What is the opportunity cost of technology, and why is it an important concept for a business owner to grasp?

Are you paying attention to where you spend your IT dollars and whether or not you are making the most of your budget? It’s important to assess your needs before making any major technological purchase, including the goals, challenges, and pain points you are trying to solve. With the right approach, you can increase the value you get out of your IT—particularly with the following strategies.

If you could generate more revenue without spending more, wouldn’t you?

If you share most people's goals and aspirations, the answer is a resounding and enthusiastic “yes.” Scaling a business is an important element of continued success—provided it is carried out correctly. Let’s discuss how you can help ensure your success, partly by implementing the right technology.

As a small business, we’re sure you want to improve your profit margin so that you can offer more exciting and innovative services or products. One way that many businesses bleed capital is through their IT expenses. While it might make sense on paper to address technology challenges only when they present themselves, the truth is the exact opposite.

SMBs need to be able to navigate the complexities of IT, whether it’s with a completely outsourced IT department or an in-house team of technicians. However, if you are thinking of technology management in this black-and-white way, you are eliminating the potential for enormous benefit through the use of co-managed IT.

Information technology—IT—is a necessity for the vast majority of modern businesses to function. For the sake of these businesses and their operations, it pays to optimize this IT by any means available.

Let’s go over the benefits that a relationship with a managed service provider gives businesses, particularly regarding the overall efficiency these businesses see as a result.

What is art? It’s not an easy question to answer, especially with new techniques and mediums being developed all the time. By definition, art can be basically summed up as the creative expression of an individual through some medium.

For Japanese artist Tatsuo Horiuchi, that medium is one that is familiar to those in and out of the art world.

Businesses need money to operate and sometimes it can be awfully difficult to find enough financial wiggle room to do the things that you want to do after all the bills are paid. Finding the right technology can help. By building a more efficient business, tasks take fewer resources to accomplish and that provides opportunities such as better revenue generation or the ability to reallocate certain resources to better fit your organization’s immediate goals. Let’s take a look at some tech that can help achieve this goal.

It’s easy to look at your business phone system and think to yourself, “Well, the old girl is doing the best that she can,” as if it’s a beloved senior work horse with arthritis. We’ve mentioned this in a previous blog about how Otsego county businesses have been left in the dust with these older phone systems, so most business owners have no idea that they have been missing out on a ton of really great innovations.

In this post, we’re going to talk about some of the more advanced integrations that a cloud-based phone system can bring.

As we’re in the midst of Q3 of 2023, common wisdom says that now is about the time that small businesses should be planning their budgets for the next fiscal year. As such, if you haven’t already done so, it’s time to give managed IT services some serious consideration.

As computer techs, we try not to judge older technology. After all, if it still works for you, and it still works properly after all these years, it can sometimes simply be impressive. And to be completely honest, as amazing as modern devices and technology are today, sometimes even the geekiest of us look back with fondness of the simpler times, when you needed a little plastic stylus to tap away at your tiny phone screen.

With that said, usually technology doesn’t age gracefully, and while you might not realize it, your business could be leaving money on the table by sticking with the more vintage stuff.

While one of the big selling points of the cloud has always been how cost-effective it can be, it is important to remember that this isn’t always the case. There are situations where the value that a business gets from the cloud isn’t really worth the price of admission. Let’s take a few moments to break down how you can evaluate the value that the cloud can offer you, and how to use this data to your advantage.

This is a comprehensive guide for businesses in Otsego County on picking a reliable, capable phone system. The truth is, businesses throughout Oneonta and the surrounding area have been at a bit of a disadvantage over the years, as local telecom providers haven’t been keeping up with modern technology, and the alternative options are geared towards residential use.

Let’s explore the latest trends, features, cost savings, and benefits of modern phone systems, to ensure that your business gets a solution that helps you stay ahead of the competition.

Nowadays, you can’t afford not to have some portion of your business’ budget set aside for cybersecurity. The question is, how much do you need, and what should you be spending it on first? Let’s take a few moments to dig a little deeper into this question and examine a few cybersecurity protections you should establish as your business’ baseline defenses.

If you are on the purchasing end of software, you know it can be pretty expensive and it can cost just as much or more to maintain over its lifecycle. You know what is more expensive? Not having a plan for either thing. This month, we thought we would discuss some topics that can help you not waste money on technology. 

Nonprofits typically rely on the funding provided to them by grants in order to operate. Fortunately, there are many grants out there for the nonprofit to take advantage of, many based on the cause the nonprofit works towards and many intended to support the use of technology by these organizations. Let’s explore what makes IT so critical and impactful for the nonprofit, and where technology grants may be found.

In good times and bad, profitability is the priority for most businesses out there. Having said that, this priority is typically a challenging one to achieve, but did you know that there are a few different ways that investing in a relationship with a managed service provider can help increase your productivity—and as a result, your overall profitability?

Your decisions with capital will bleed into every part of your organization, so it’s crucial that you are able to determine the difference between capital expenses and operational expenses. When you know what each of these accomplish, you can do more with the same amount of capital.

For many years now, there’s been a bit of a fear of AI—artificial intelligence—in the workplace, all while it has been put into practical use more and more often in many businesses. This all ties back to the work of Alan Turing, who (amongst his accomplishments in computing) created what we know as the Turing Test as a means of gauging how intelligent a computer is. 

When times get tough, businesses are pretty quick to start cutting costs wherever they can…and frequently, the business’ IT is the first thing to hit the chopping block.

While we contend that IT is the last thing you want to cut back on when times are tough, you may not have a choice. Therefore, we wanted to take a few moments to explore how you can resist some of these cuts—and if not, what you need to prioritize.

We get it—nobody likes to think about the prospect of being impacted by a cybersecurity incident, but it’s like any other unpleasant event in that it is best to prepare for it. In fact, today’s businesses can invest in a cyber insurance policy to help prepare for such an eventuality.

Let’s go over some of the ins and outs of cyber insurance so that you are prepared to make the best choice of provider for your business.

There is a scam going around that convinces organizations to pay for their Google Business Profile, and if you paid for this free service, you’ve fallen for the trick. Google is taking legal action against the scammers who have dragged their name through the mud, using Google’s notoriety to defraud businesses who just want to look competitive.

Let me ask you a question: how much did you pay Google for your Business Profile? Unfortunately, if the answer was anything other than “nothing,” you’ve been scammed. Google has actually announced that they are taking legal action against scammers who impersonated the company in order to defraud small businesses.

No matter how big your business is, you’ll always have technology expenses. It’s just a fact of the current workplace, and your profits will be inexorably tied to how well your IT works for you. Furthermore, the more IT costs rise, the more impact small and medium-sized businesses will feel from them. Today, we wanted to address this issue and how you can minimize the frustrations that stem from seemingly uncontrollable technology costs.

Look, we get it: remote work has become a bit of a topic of contention lately. While employees have been relishing the benefits that remote work offers them, many employers have been doing everything they can to bring their workforce back into the workplace.

Now, it wouldn’t be unfair for you to assume that we would push remote work as a managed service provider because we just so happen to assist businesses in managing it as a part of our services. This is true enough…but we aren’t the only ones with an opinion on the topic.

Sad to say, but for the foreseeable future, cost control is going to be the number one priority for almost every business. With the impacts of the COVID-19 pandemic still lingering, and revenue streams interrupted, many businesses are still being extremely cautious with their capital. One place where most businesses can cut back is on printing. Let’s discuss how to cut your organization’s printing costs. 

Let’s face it… when you think of business communications, the telephone is still one of the first things to pop into your head, right? Telephony has been intrinsically linked to business since it was first created, and as technology has advanced, so has our capability to use the phone to our advantage.

With inflation proving to be a significant concern for businesses at the moment, reaching highs that it hasn’t in decades, there is a distinct need for businesses to get as much value as they can out of the investments they make.

Let’s discuss a few technologies that offer this more desirable cost/benefit ratio so you can consider them for your own use.

Outsourced IT is a great option for the modern small business, and no matter where your shortcomings lie in managing technology, we are confident you can find value in the service. Whether you need a full-fledged IT department or someone to help implement new solutions, we’ve got you covered, and for the right price point, too! Let’s take a look at some of the trends you can expect from managed IT, as well as how they influence the costs compared to those of the traditional break-fix model.

A lot of companies are making large technology investments, in fact, if you are here now, you are probably thinking about making such an investment for your own business. One problem that growing companies have is identifying and investing in the right technology. Today, we thought we would give you a couple of tips on how to go about making technology investment decisions that will be the most advantageous for your business.

While protecting the credit card data you collect from your customers and clients is obviously important, you likely also have a line of credit for your business’ use that you need to think about as well. Let’s turn our focus to that card for a moment and discuss some tips and best practices to keep this company resource safe.

You’ve probably heard people talk about a business’ carbon footprint. You even might think you have a good idea of what your business’ footprint is. With global climate change evident by the rising temperature of the planet, having an idea of what effect your business’ environmental impact has is not only good for the planet, it can help avoid risk or even save you money. There are a lot of factors that go into determining your carbon footprint and many of them you may not consider. Today, we will go through how to calculate your business’ carbon footprint and what you can do to reduce it.

Did you know that the United States is the leader in ransomware payments? According to a survey from Mimecast titled “The State of Ransomware Readiness,” the U.S. has the highest average payment for ransomware out of the entire world at more than $6 million per victim. These shocking numbers likely stem from high-profile ransomware attacks, but they are also indicative of a larger problem, that being people who still pay the ransom.

If you ask a person that has been using the same technology for years what they would like to see in new technology, you’ll often get the answer, “for it to do the work for me.” This is a popular response that is almost always delivered as a joke. With technology going the way it is, it’s not as funny as it once was. Today, automated tools are being developed that work to actually do a lot of that work for you. This can be both a detriment and a benefit for your staff. Today, we’ll take a look at both.

For some companies, their IT is like a boat to a fisherman: they could conceivably do the work without it, but they wouldn’t have a business. For this reason it is important to know how to ascertain which technology investments are right for your business at any given time. Let’s go through a few considerations decision makers should highlight when choosing new technology for their businesses. 

Businesses use cloud resources all the time; and, they use them for many different reasons. Some use them because they have to support a remote workforce, some use them so they don’t have to come up with large swaths of capital or don’t want to pay interest rates for financing their central hardware. Some only use them sparingly to fill in the gaps created by product and service demand.

Whether you’re referring to an individual’s personal needs or their work-related responsibilities, the Internet has become an essential component to most processes. Unfortunately, financial limitations often make sufficient connectivity unattainable for many. This is why the Federal Communications Commission stepped in last month to provide some assistance.

All businesses, in some way, shape, or form, exist to generate revenue—whether their profits are retained for their own benefit or dedicated to supporting some other cause. Either way, this balance makes the difference between the investments a business makes and the return these investments see a critical consideration. By using modern technology, today’s organizations can tip this balance to be more in their favor.

With all the communication tools that businesses use today, there still is no more important option than the telephone system. Unfortunately for small businesses, the telephone system can be expensive and hard to manage. However, there is a way for you to get a fully featured telephone service with some of the most important tools your business needs, at a fraction of the price you currently pay for your enterprise telephone system.

The cloud has proven to be an extremely useful tool for modern businesses. Not only does it provide anywhere-anytime access to applications, processing, storage, and more, it also delivers those products as a service, allowing an organization--or an individual--to budget for recurring costs rather than major upfront ones. This provides your organization with functional, supported, and secure computing environments that eliminate a lot of the support costs that traditional computing environments require. It sounds like a perfect scenario for small and large businesses alike, but things aren’t always what they seem, as a lot of cloud users have found that they have incurred several hidden costs by using cloud platforms. Today, we take a look at these hidden costs. 

COVID-19 has changed the way that most business owners look at a dollar. For months, businesses have been making strategic budget cuts to try to stay afloat. Cybersecurity has been the ultimate growth industry over the past several years, but in the face of the pandemic, the market for these products and services is seeing substantial retraction. In fact, Gartner estimates that in 2020, the cybersecurity industry will shrink by almost $7 billion. Today, we’ll take a look at the cybersecurity market and why it is important not to slow your cybersecurity spending if you can help it.

If you’re trying to minimize your operating costs to improve your budget, it is important to keep in mind that sacrifice isn’t your only option. Instead, you also have the option of streamlining and minimizing some of your larger expenses by enlisting a managed services provider and the more sustainable business model we adhere to.

There was a time when business was run through the printer. These days, there are many digital solutions that can really limit the need for high-volume printing. Today, we’ll take a look at how the average business can cut their printing costs and do it while improving their business using print management.

It isn’t exactly a secret that small and medium-sized businesses appreciate any opportunity to reduce the amount of money they have to spend to successfully operate. One means that businesses of all sizes have used to do so has been VoIP (Voice over Internet Protocol) telephony. Here, we’ll explore just how VoIP solutions are friendlier to a business’ budget.

Budgeting for your technology can be pretty difficult. You never really know when some problem is going to present itself and cost your business an arm and a leg. Since you can’t always see what’s coming, saving money when you can is important. Let’s take a look at a few ways that you can save money on your business’ IT.

Enterprise businesses have historically had access to bigger and better technology solutions than their small to medium-sized counterparts, their sheer size allowing them to bulldoze any potential competitors who weren’t of their size or larger. However, with the changes to technology that we have seen, business opportunities for SMBs have become more accessible and affordable. This allows more businesses of all sizes, but particularly SMBs, to embrace solutions that can drive them to success.

Does your business have trouble with managing and maintaining your technology? If so, you’re not alone. Many small businesses struggle with even the most basic elements of IT maintenance. Wouldn’t it be nice if you could just take this responsibility and shift it off of your employees? The best way to approach technology maintenance is to implement managed IT services.

Between you and me, how is your business doing financially? If you answered with something along the lines of “not great,” you are certainly not alone. Cash flow is an issue for businesses all around the world, as a recent report from Intuit makes all too clear.

Want to get more done in a days time? We all do. If you are a business owner, it is likely you'd love to see your employees get more accomplished during the course of the day. There is a lot that can be done to make your time more efficient (that is an industry all on its own!), but one very frustrating cause of lost productivity is faulty technology. The most overlooked culprit? Slow computers!

Hit the jump to see our analysis of what workstation slowness can cost your company.

It’s the holiday season, and shoppers are flocking to stores to find the perfect gift for anyone: the gift card. However, these handy little plastic rectangles may not be so perfect after all. This year, they’ve been a key component to a business email compromise scam that has been popular in the past few months.

There are a few sounds that are familiar to any office: keys clacking away, coffee being sipped (or slurped), and the rattling, squawking hum of the printer. Yet this image presents a crucial question: do you know how much your printer is costing your business each time it is used? In today’s blog, we’ll review how you can calculate this investment.

No matter how you look at it, technology is expensive. You’ll rarely look at your IT invoices without cringing a little on the inside. However, it’s important that you take a glance at these every once in a while to understand just what you’re getting from your technology budget. Ultimately, you want to ensure that your IT purchases are yielding a positive return on investment, and therefore, providing value for your organization.

Controlling and managing a big network with multiple servers is no small endeavor, especially keeping them maintained. On top of that, software licenses, warranties, user permissions, and security all need to be managed and controlled. As your business expands, you may need more servers in order to perform certain tasks ranging from email, file distribution, specialized software, and security management of various levels. Pretty soon your server room is beginning to look like a cramped mini data center and you need to worry about controlling the heat and maintaining multiple high-priority, mission critical machines. There's got to be a better way, right?

Cloud computing is the new way to get things done for small businesses.  It's easy, it's secure, and it is great for the environment.  According to a report put on by the Carbon Disclosure Project, cloud computing can potentially reduce the world's carbon emissions by millions of metric tons.  The differences are wildly significant compared to running your own in-house data centers, even if you just have a server or two.

If you use email, you've probably seen spam. If you think we're talking about a canned meat product, and are wondering how it relates to email, then we envy you. For everyone else, saying your inbox probably has a little spam is a dramatic understatement. Spam comes in several different flavors; ranging to inappropriate solicitations to unwanted gibberish to carefully coordinated scams. We're going to go over one of these tricky spoofs that is known to fool users.

Sometimes when your workstation feels bogged down, a relatively cheap and simply hardware update can make a huge difference in performance. Adding more RAM (Random Access Memory, often just referred to as memory) can be a game changer for your bogged down PC.

You are an expert in your field, right? Whether you sell a product or commit to a batch of service offerings, you know your job and you know it well. We're guessing you have some great employees who know their job well too, right? You hired them because of their drive, interest, and possibly knowledge in the field (or you spend plenty of time teaching and training them). So when someone's computer goes down, why should they waste their time trying to fix it?

Computer equipment is expensive, but most people don't even think about the costs it takes to run an entire office worth of tech.  Modern hardware is becoming more and more energy efficient, but older equipment can take a lot of electricity to run (not to mention the maintenance of keeping things running smoothly.  One of the biggest energy hogs in an office these days are old CRT monitors.

One of the benefits of managed IT services is allotting time and having the proper tools to effectively monitor an entire network for issues. This allows technicians at Directive to detect, identify, and resolve issues before they start to affect users.

Server Virtualization has been around for a while but has quickly become more popular for small businesses due to the long-term costs saved when your servers are virtualized. What exactly is server virtualization and how can it benefit Upstate New York businesses?

A lot of Upstate New York small businesses are taking advantage of regular proactive maintenance that keeps their servers and workstations in tip-top shape much longer than their typical lifespan. Amazing amounts of money are saved on new hardware and downtime and everything is just peachy! You've been able to run that old server for years and you have workstations that are still chugging away on Windows XP. What you don't know is that your old technology, even if it is in perfect working order, could be drastically slowing things down for your business.

We've all been there; dealing with long, annoying tech support, hoping to make that extended warranty worth while. Should you eventually speak to a human, you run the risk of running smack into a language barrier. Then, there is always the inevitable 'Did you turn off your computer and turn it back on?' Would you really be still on hold if you hadn't tried everything you could think of?

Unfortunately cell phone service providers are discovering that smartphone users love their bandwidth. With the majority of carriers dropping unlimited data plans, when a user goes over their limit massive charges can apply. Let's cover a few tips to limit the amount of bandwidth you use on your smartphone.

Veterans to building and running small and medium-sized businesses probably know about the huge initial start-up costs.  A small business needs to consider investing in all of the necessary infrastructure, from things like desks, chairs, computer equipment, security devices, break room appliances, heat, air conditioning, a website, marketing materials… the list goes on.  Today, small businesses are finding new ways to streamline and reduce the costs of getting started.  Hit the jump to see a few ways small businesses are cutting high start-up costs.

Today, small businesses that go green and take action towards reducing energy consumption, waste production, and apply sustainability concepts benefit from a lower cost of day-to-day business. Being green looks great for investors, employees, and consumers alike and can contribute to press and media attention. That sounds great, right? Unfortunately, like most things, going green isn't something you can do over night. It takes time, dedication, and sometimes, a little bit of investment. Hit the jump for some tips to go green with your business.

Businesses are inundated with information, programs and quick solutions on making companies green. Some of these suggestions can be implemented today, others my take more time. However, going green, can save your organization significant amounts of money. Wasted paper, plastic cups and wasted electricity are all money literally thrown away.  Here a few suggestions to get you off on the right foot:

Businesses these days depend on having reliable, fast desktop computers. The trouble is, these high-end desktops offer plenty of resources that never get touched, making them underutilized. Huge hard drives and extremely fast CPUs mean each desktop has more capabilities than most users will ever tap into.

Who isn't looking to spend a little less or get more out of their current investments? The costs of day to day business for small businesses need to be within budget, but you still need to give your staff the tools they need to get the job done. Here are some tips for cutting costs without making big sacrifices.

Voice Over IP phone systems add a lot of great features that businesses can take advantage of, and are improving the way companies are using their voice communication. Besides the fact that supporting older analogue phone systems is becoming increasingly harder as technology carries us forward, here are 7 reasons why Upstate New York businesses should switch over to voice over IP.

Nobody wants to spend more than they have to, especially when it comes to those necessary evils like bills, utilities, insurance, and the general costs of keeping things running smoothly. At Directive, our goal is to provide outstanding enterprise-level solutions for small business prices. Let's talk about a few ways to cut long term IT costs.

Saving a little on your technology can go a long ways, but cutting too many corners can lead to additional problems and expensive downtime. Here are a few ways you can cut costs without creating long term issues.

As the days get longer and the weather gets warmer, it's a good time to step back and look at ways to rejuvenate your day-to-day operations and do some spring cleaning. These practices won't cover dusting up cobwebs but will offer a few practices to improve your overall IT.

Voice over IP phone systems revolutionize voice communications for small businesses by providing plenty of big benefits. VoIP uses the Internet to send signals as opposed to standard telco phone lines. Let's go over a few major benefits that businesses see when they switch to VoIP.

You’re in the middle of a project when your computer starts acting up. You smack it around a little bit to see if that has any effect, but it only makes the problem worse. Suddenly, there’s a blue screen and you have no clue what to do. What happened to your data? What will happen to your project? What will you do about the workstation replacement? Read on to find out.

So, you’ve just finished up a huge, potentially career-altering project. Your finger is poised over the mouse, ready to click ‘save,’ when suddenly your entire project disappears. Turns out, a critical issue just killed your network, your progress, and your mood. Wouldn’t it be nice if there was a way to keep this from happening?

The cloud has taken the computing world by storm. You’d be hard-pressed to find a technology that didn’t tie back to the cloud in some way. This is especially true when you consider the needs of the SMB, and how the cloud can provide for those needs.

Which is worst, fingernails scraping down a chalkboard or slow internet? A person who would answer the former has likely never experienced internet speeds in excess of 1 Mbps. It is a proven fact that faster is better. Before you decide to complain to your Internet Service Provider (ISP) or even switch providers, make sure that you are informed about what your internet speed is and should be.

Telecommuting (also known as working remotely) is where some or all of your staff have the flexibility to work in the location of their choosing (and in some cases, the hours that they choose). Not to be confused with freelancing, telecommuters are dedicated employees who work under a management style geared towards the final results (as opposed to how the work gets done). While telecommuting isn't for everybody, it is often practiced. Microsoft is well known for having certain positions where the employee spends most of their day in a coffee shop working remotely, and that trend certainly doesn't stop with the big M.

A short time ago, cloud computing was a resource that was only taken advantage of by organizations that could afford to virtualize and manage their hosted platforms. Nowadays, many businesses, including startups, are using cloud computing for their organization’s primary computing functions. As this enormous shift happened, many of the world’s largest companies have pushed their cloud platforms forward to offer secure storage, software deployment, and even communications for organizations that are either just starting out, or are looking to reduce their capital computing and support costs.

Businesses always try to eliminate unnecessary costs, but printing isn’t necessarily everyone’s first idea of an unnecessary cost. With so much revenue being invested in paper, ink, and toner every year, just think of how many resources this can free up for your business if you could find a way to eliminate them from your budget. With the right technology solutions, you can easily cut costs on printing.

It’s a known fact that technology doesn’t last forever. In fact, technology grows at such an astounding rate that some users often feel the need to replace their devices the second a bigger and better tech is launched. What if this unprecedented growth and increase in reliability become a hindrance to the sales of PC manufacturers?

Doing a project right the first time around is the most valuable way to get it done. Businesses that best understand this concept are the ones that have experienced the folly of choosing the cheap route to get something fixed, only to then have it break again--which ends up costing them more in the long run. Nowhere is this more true than with IT support.

From the perspective of a business owner, spending money on technology is an investment that one hopes to see a return on (ROI). After the initial investment is returned, then all funds generated by the technology are sweet profit--which is the driving goal for every business. One technology that’s the most capable of driving profits for business is cloud computing.

As technology grows more and more complex, the usefulness of your business's landline is declining. There are just plain better ways of communicating - cell phones are much more portable, and the Internet allows people to communicate with others while taking care of other work. One of the best ways to communicate over the Internet is by using Voice over Internet Protocol (VoIP), which provides the best of both worlds for those stuck in the landline age.

It's the nature of trends for people to want to capitalize on them, which means that many sellers of what's trendy may have little experience working with the trends that they're selling. As a business looking to take advantage of the latest technology trends, it's important that you're not bamboozled by a smooth talking technology marketer with no depth.

It takes a special kind of person to give great customer service. If someone can't pick up on social cues, or if they have a low tolerance for repetitive questions, they will end up offending a lot of customers. To assist our clients with their IT problems, we make sure to hire the most helpful customer service representatives that we can find.

Remember when you upgraded to a flat screen TV or monitor just a few years ago? You may have marveled at the increased picture quality and celebrated getting rid of your old and bulky equipment, but do you know what happened to the old CRT monitor after you threw it out? Unfortunately, the answer doesn't bode well for the environment.

This statistic comes from California-based market research firm In-Stat, and it highlights the growth of Voice over Internet Protocol (VoIP) technology. To give you an idea of how far VoIP has come in recent years, this figure was at 42% just five years ago. Is your business taking advantage of the VoIP revolution?

For a business owner, leaving money on the table is the worst feeling because it means passing up on easy money. From forgetting to upsell to a customer to having a delivery route be longer than it needs to be, there are many ways that businesses leave money on the table. Take a look at your company's technology; you may be leaving money on the table by using inefficient technology that's literally sitting on your table.

Starting a new business is a huge undertaking that's highly demanding. Wishy washy people need not apply. An individual starting a new company will need to take into consideration every possible scenario and make plans for it as best they can. Taking advantage of the right technology from the very beginning will make starting a new business much easier.

Due to the irreplaceable nature of data, server units may be your company's most important assets. Therefore, when it comes time to purchase a new server, you will want to make sure that your new unit will be exactly what your business needs. Getting a model that's too small or too powerful can be costly. Here's what to look for when purchasing a new server.

Simplifying a complicated procedure is a sure way to get ahead. An enterprise's communication system can be extremely complicated with everything a business needs out of it. Voice over Internet Protocol, aka VoIP, is a solution that can simplify your entire communications system. Simplifying something major like communication will benefit your business in many ways.

"The Cloud" may mean very different things to different people, and has certainly been used in a number of ways that obscure its actual definition. The cloud a place to store and access files, run software, automatically back up files, virtualize data, and much more. Globally, smaller cities are becoming cloud cities using all of these capabilities to save money and improve their infrastructure and services.

Expenses from running a business can add up quickly. We want to help by sharing six easy things you can do that will save you money and improve your workplace. Even though these two goals may seem diametrically opposed, we have found that they can work together in a synchronized harmony!