Directive Blogs

Most businesses set out to do an IT project when their technology needs an upgrade. Whether your business is looking to add new hardware, refresh the systems you already have, migrate to the cloud, or add new applications to your playbook, it can get pretty intimidating as cost and time overruns threaten your profitability. This week, we thought we would discuss an approach that can help any business—large or small— get their IT projects completed and integrated effectively: co-managed IT. 

Typically, when a business decides to upgrade their technology it is out of necessity. Either the business grows fast and starts to outpace the existing tech or it is burning through capital and has to find a solution to help optimize its operational efficiency. Of course, a business could very well think that some new technology will improve their profitability, or it could be mandated to change by regulation. 

We always try to communicate the numerous benefits of managed IT services, but when your business is happy to have their own internal IT department, those benefits tend to look less appealing. For organizations that rely on the expertise of their internal IT staff, they may not think they have a need for--or simply can’t afford--an outside IT presence. This misconception may actually be harming their businesses. Today, we will introduce co-managed IT services, and how they can be leveraged to maximum benefit.

Technology can be a fickle thing for small and medium-sized businesses, especially if they don’t have a dedicated staff whose sole responsibility is handling the maintenance and management of IT. It becomes much easier to simply outsource the responsibility to a managed service provider, but even choosing this has implications that should be considered before making such an important decision.

A reliable and skilled IT department is integral for the success of your business. If your IT team is burnt out, overworked, or dissatisfied, operations will suffer and your network will experience one IT emergency after another. Just as you expect your IT staff to use best practices, as a business owner, you need to manage your IT staff as best as you can in order to ensure that your network will operate at maximum efficiency.

If your business is large enough to have its own IT department, then you know firsthand how valuable it is to have a knowledgeable technology professional on the premise. Being IT technicians ourselves, we experience this appreciation all the time from helping our clients. Sometimes, a technician's popularity can be almost overwhelming, and for times like these, it is nice to have backup.