Why Managed IT is WAY Better Than Break-Fix IT

Every organization has mission-critical systems that they rely on in order to function, and the IT technician is responsible for keeping them running. Modern technology and best practices have given rise to a new way of managing business technology, one that knocks the traditional break-fix IT out of the water.

Managed IT services are changing the way that businesses handle their technology. Here’s a compact list of the disadvantages of break-fix IT, compared to the many benefits offered by the alternative: a managed IT business model.

The Disadvantages of Break-Fix IT
Break-fix IT is the old way of managing technology solutions. It’s the act of taking care of IT problems as they pop up, rather than taking the time to resolve issues before they become larger problems. Break-fix IT can be expensive, especially when dealing with hardware failures that result from neglected maintenance. Furthermore, the downtime caused by hardware failure and other disasters could be powerful enough to derail your budget for months, or even years. If you want to foster a secure future for your business, break-fix IT should be the first policy you throw out.

The Benefits of Managed Services
Unlike break-fix IT, which focuses on replacing technology as it breaks down and is rendered obsolete, managed IT services focuses on proactively replacing technology and performing preventative maintenance in an effort to prevent a catastrophic hardware failure or budget-breaking technology issue. Some of the many benefits include:

• Fewer capital expenses: Since your technology will be getting the attention it needs, when it needs it, you won’t have to spend so much money replacing critical hardware components. You can write your managed IT services off as an operational expense, rather than a capital expense.
• Less time spent on maintenance: Some businesses have an internal IT department that’s responsible for overseeing IT maintenance and management, while others don’t have anything at all. Outsourcing IT maintenance ensures that it gets done, while giving your staff the opportunity to spend their time on more fruitful endeavors.
• Less downtime: If your hardware is properly maintained, it will have less of a chance to break down and cause downtime. Less downtime naturally leads to more profits for your business, and improved functionality as a whole.

How is your company’s technology maintained? Do you replace it as it breaks down, or do you proactively seek to ensure its continued functionality? If you’re still stuck in the days of break-fix IT, changing the way that you approach tech maintenance can have incredible benefits for your business. Not only can you save money, but you can also improve operations. For more information on how to get started with managed IT services, give Directive a call at 607.433.2200.