What Value Do Managed Services Offer? Thirdly, Proactivity

Sometimes, your business may have a need that requires you to bring in an external resource, including assistance with the technology it leverages. Here, in the third part of our series, we’ll see how a managed service provider can act as a consultant for your various business needs.

What Does a Consultant Do?

A consultant’s role in the business can be described somewhat simply - it is someone with resources or experience that is brought in to contribute to a project or process to elevate it beyond its typical capabilities. Consultants can be brought in for a variety of reasons, such as a business lacking the skills or knowledge to properly complete an objective, or simply looking to make a project more likely to be successful.

In many ways, consultants are there to help businesses mitigate issues and boost their operational efficiency.

What a Consultant Should Provide

Any consultant you work with needs to have a few qualities… but the most important of these qualities is naturally the familiarity they have with the process you have brought them on to assist with. They need to have the knowledge that comes from extensive (and recent) experience, and the willingness to share it.

This is what makes Directive a team of consultants, as we are brought in by companies to assist them with their IT management and maintenance. Resultantly, we only see ourselves as successful at what we do if our services and solutions prove to be beneficial to those that we work with.

This makes it crucial that we only offer services that are accompanied by clear advantages for our clients, such as:

Virtual CIO Services

The cost of technology is a major concern for many of our clients. Whether they’re seeking to upgrade their IT or expand it to match their business’ growth, there is a shared concern among them: they want to make sure they’re getting sufficient value from their investment. This is precisely why our Virtual CIO services are useful - we evaluate and plan out their technology strategy to ensure they get that value, and more.

Vendor Management

While vendors are crucial for a business’ continued operations, communicating with them can be a time-suck for many businesses - especially if multiple vendors need to be contacted. Our Vendor Management services allow you to focus on generating revenue, while we serve as your single point of contact for all of your different suppliers.

Business Process Management

The point of integrating technology into a business is largely to boost efficiency. Someone within the business in question may not have the perspective to use their available resources optimally - something that a managed service provider will have and be able to leverage. Furthermore, as your managed service provider has a stake in your continued success, you can be confident that they will do all they can to ensure that success.

This Is Just the Beginning of What a Managed Service Provider Can Do

A managed service provider can deliver value in this way, as well as many others. Make sure you subscribe so you don’t miss the next installment of this series, and if you want to learn more now, reach out to Directive at 607.433.2200!