Remote Maintenance Makes Technology Management So Much Easier

“The good old days” usually refer to times long past, where things were more simple. Businesses a few decades ago didn’t have much complex technology in their office, but nowadays organizations have multiple server units and plenty of workstations--all of which need more maintenance than ever before. What’s the best way for your organization to approach IT maintenance?

“The good old days” usually refer to times long past, where things were more simple. Businesses a few decades ago didn’t have much complex technology in their office, but nowadays organizations have multiple server units and plenty of workstations--all of which need more maintenance than ever before. What’s the best way for your organization to approach IT maintenance?

Small businesses often don’t have many choices when it comes to IT maintenance. Either they have a small in-house team that dedicates itself entirely to maintaining the company’s technical assets, or they don’t have one at all. Either way, they are either receiving barely passable maintenance that covers the bare minimum of what’s required, or they’re not receiving any maintenance at all. Both of which are unfortunate circumstances that can easily be solved with the help of a managed service provider.

A managed service provider helps your business by delivering dedicated IT services to help an organization handle all their technology-related tasks. These responsibilities could be something as simple as setting up an email server, or as complex as managing and maintaining the entirety of your IT infrastructure. Basically, whatever you need out of your technology, it’s the managed service provider’s responsibility to offer prompt and efficient support.

One of the biggest ways that managed IT providers offer value to clients is through remote support. More often than not, a business’s employees need help with their technology solutions. Think about it, how often during the day do you get complaints about technology not working as intended? What if you had a dedicated professional organization ready and willing to help you with any technology issue that surfaces? A help desk is the perfect solution in this case, and is something that a managed IT provider can offer you completely remotely.

This is what Directive provides for small businesses like yours. We offer a comprehensive list of managed IT solutions that can help you take a proactive and preventative approach to technology management. This includes network security, remote maintenance and management, data backup, disaster recovery, email management, and so much more - all to keep your operations moving as smoothly as possible.

Did you know that most IT maintenance can be performed without an on-site visit? This just adds to the value you get from working with a managed IT provider like Directive. Our technicians can remote into your devices to resolve any issues that are present, before they turn into large problems that require more work and present more risk to your company’s computing infrastructure. Furthermore, since issues don’t necessarily need an on-site visit to be resolved, you save both time and assets that are better spent elsewhere.

Does your business need a hand with technology management? If so, we’ve got the answer. To learn more, reach out to us at 607.433.2200.