Remote Maintenance Can Severely Reduce Downtime

Every time something goes terribly wrong, and you are left assessing the damage of some seemingly unfortunate situation, you typically find that by taking a bit of time preparing for the worst would have kept you from the disaster you are just now dealing with. Those small acts are what we want to talk a little bit about today, because they can save your business.

The Word is Proactive

The saying is, “kicking myself”. It is used after something terrible happens and you are going over the steps you didn’t take that would have kept that terrible thing from happening. There is a word for this type of step, and the word is proactive. To be proactive, you first have to be aware.

Awareness is a big deal in any situation, but in risk assessment, it is crucial. The larger the perceived risk, the more aware you need to be about it. In the case of your business’ IT, there are a lot of (very quickly) moving parts, and any of them can cause your business to stop rolling along like the well-oiled machine it is. It would be a shame if that one iffy component fails leaving you paying your staff to sit around and twiddle their thumbs. This is why you need to be proactive.

Proactive IT Maintenance

The idea of proactive IT maintenance is now decades old. Essentially, when one of your business’ core computing apparatuses is compromised it can really hamstring your business’ ability to create revenue. In fact, downtime is one of the most expensive parts of dealing with technology malfunctions. With proactive maintenance, you can begin to see your hardware functioning better, your network clear from threats, and your business’ productivity grow.

How does Directive’s proactive maintenance accomplish this? Simple, using state-of-the-art monitoring and management software, our experienced technicians use its dynamic automated tools to check every critical piece of technology for inefficiencies. If we come across hardware that isn’t working up to expectations, we’ll do our best to sort the problem out so that your IT doesn’t cause any downtime.

Patch Management

Aside from downtime, software vulnerabilities can cause a lot of headaches for any business. If the software you depend on hasn’t been updated with the latest threat definitions and software patches, there could be trouble. As a part of our proactive maintenance platform, we make sure that the tools you use to be productive are updated, eliminating vulnerabilities and providing effective productivity, management, and collaboration tools to your business.

If you are interested in learning more about our proactive IT maintenance and what type of monetary and productivity benefits a comprehensive IT service can provide, call Directive today at 607.433.2200.