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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Consider a Switch to VoIP this Year

Consider a Switch to VoIP this Year

The telephone, as a technology, has been around for quite a while, more or less serving businesses for that entire time. Of course, we’ve seen quite a few advancements in telephony over the years, which has helped it to remain a cornerstone of modern business communications to this day in the form of Voice over Internet Protocol, or VoIP.

Let’s take a few moments to consider just what it is that allows VoIP to remain a great business option.

What are Some Advantages VoIP Provides to Businesses?

A properly-configured VoIP solution will bring a variety of direct advantages to your operations, including:

Cost Savings
This is the big one. Think about it for a moment: how much do you spend each month for your phone services? Imagine if that just went away. With VoIP, this is possible, once you get past the initial set-up and equipment costs (and these are relatively minimal, regardless).

This alone can often be enough to convince business owners to make the switch over to VoIP services.

Operational Flexibility
One of the biggest issues with the landline is that it’s a little stuck in place, so if you or the team member receiving a call isn’t present at their desk, that message could easily be missed. VoIP enables you to leave the desk, answering the phone from wherever an Internet connection can be secured. This makes it far simpler for things like remote and hybrid work to take place, as your team will remain that much more communicative.

Intercompatibility and Capability
While VoIP is touted as an improvement to phone services, many modern VoIP systems offer far more features than just simple voice calling. Instant messaging, various voicemail capabilities, and far too many more to practically list here are all built into VoIP software.

In Short, VoIP is a Great Option Your Business Should Be Using this Year

We can help you get set up with it, too. Give us a call at 607.433.2200 to learn more.