3 Businesses That Manage Other Businesses on Your Behalf

We offer a handy IT service called vendor management. This is where we resolve technology issues on behalf of your business by coordinating with vendors to provide a fix, even if it lies outside the realms of our expertise. You may not realize it, but you actually use vendor management services for other everyday aspects of your life.

Cable Installation Management
When you pay for cable service, you work directly with the cable company. You make the installation appointment through the cable company and you pay them directly. You may not have realized this, but the cable installers that show up at your home (between the hours of 8:00AM and 5:00PM), will often times not directly work for the cable company.

Many cable companies outsource their installation service, but you wouldn’t know this. All you know is that you contact the monopoly-of-a-cable company, then someone shows up to install the service, and that’s the point. You shouldn’t have to arrange for a contractor to install your cable because that would take too much out of your day--time that could be much better spent waiting for the cable service installer to show up.

Contracting for Home Remodeling Projects
For major home remodeling projects, you will hire a general contractor to oversee operations and coordinate with other specialized contractors. The general contractor may only be skilled in a few areas of home remodeling, like plumbing and framing, yet lack the needed skills to install the ornate mahogany handrail you’ve always dreamed of.

However, just because you want specialized work done on your pad doesn’t mean you should have to take extra time out of your day to search for a master craftsman. That responsibility falls upon the shoulders of the general contractor. As a bonus, the general contractor will seek out the services of someone they’ve worked with and trust. This relationship helps the overall project go smoothly.

Making the Grocery Store a One-Stop Trip
Have you ever wondered how the giant retail box stores are able to offer you everything under the sun under one roof? Chances are, you probably haven’t, and that’s the point. You just want to get in, fill your cart with batteries and mayonnaise, and get out.

The secret to how these stores offer so much stuff at such low prices is by utilizing distribution centers. The distribution center is a giant warehouse that has hundreds of trucks from different manufactures drop off loads of diverse items all day long, like the mayonnaise truck and the battery truck. This way, the box store only has to send one truck from the distribution center full of all of the store’s needed items for the upcoming sales day, instead of having dozens of trucks clutter up the parking lot.

This is a great system used to efficiently distribute products, but individual stores may not be able to get 100 percent of their merchandise from their distribution centers, especially with localized items like specialty foods. Due to the local box store being committed to your one-stop shopping experience, they will take the time to coordinate with local vendors and have the local company’s trucks stop at their store; all so you don’t have to drive across town just to pick up the one item you need in order to complete your shopping list.

This kind of coordinated and behind-the-scenes service is what your business gets with Directive’s IT vendor management service. All you have to do is sign up for our service and we become responsible for handling all of your company’s technology repairs, even the stuff that we don’t normally cover like the copy machine and your Internet connection. All you have to do is contact us and we’ll coordinate with qualified and trusted technology vendors to find you a fix. This way, you don’t have to concern yourself about technology, which means you can focus on other things like making more money for your business.

Call Directive at 607.433.2200 to learn more about how our IT vendor management service can benefit your organization.