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Sunday Dec 22nd, 2024

Directive

Your IT Infrastructure Is Our Priority

Managed IT Services
For Norwich Businesses

Get a Free Consultation

Norwich’s #1 Computer and IT Services Provider

Directive has been providing Norwich businesses with amazing IT consulting and support for over 30 years.

There is no shortage of businesses and public goods that Norwich has to offer, celebrating art and history alike. These businesses all rely on technology to some degree, which means they need to have the support needed to keep this technology up and running. These businesses should work with us, as our outsourced IT management and maintenance services can ensure that their technology gets the attention it needs to support their operations.

Our proactive approach to monitoring and managing networks can give the businesses of Norwich access to greater accomplishments, while simultaneously protecting them from the realities of current cyberthreats through modern safeguards and security tools. Throughout the process, we’re here to partner with you, not to be just another vendor or provider you happen to work with.

Norwich Managed IT Services

We serve Chenango, Delaware and Otsego County businesses, including those in Norwich.

Directive

330 Pony Farm Road
Oneonta, NY 13820

607.433.2200 Contact Us Today

Managed IT

Gain access to a team of professional IT technicians, on call and ready to support your business. Whether your issue can be solved remotely or requires an on-site visit, we’ll jump into action to get it done.

Cybersecurity

Cybersecurity is not a luxury item for small and medium-sized businesses… In fact, it is one of the biggest factors in keeping these organizations open and operational. We’ll help minimize your security risks through practical protections and training.

VoIP

You already need an Internet connection, so why not use it to support your business telephone and consolidate your costs? We can help you make the most of Voice over Internet Protocol and its many benefits.

Security Cameras

You can’t always be watching your business, so we’ll ensure there’s always an eye on it by implementing a modern security camera system. Today’s options give you all the advantages that come with modern hardware and software working in tandem.

Web Design

First impressions are important, and your website is likely the first impression a prospective client or customer will get of your company. The quality websites we create are strategized to make that impression as good as possible.

Marketing

While it would be nice if everyone instinctively knew what services and products of yours would best serve their needs, that simply isn’t realistic. Your audience needs to be taught why your business is the best option… something our marketing services can help you accomplish.

Norwich’s Businesses Need to Keep Up With Their Technology Needs

While your business might last into the near future, your IT is more challenging to upkeep and preserve over time. You’ll have to consider reworking and restructuring your infrastructure to ensure that it stands the test of time. Let’s review some warning signs that it might be time to do just that.

Read More

Is Your Norwich Business Properly Represented Online?

Managing a website is a lot easier than it used to be. Over a decade ago, you used to need to use complex software to connect to and edit the HTML files of your website. Today, modern websites utilize Content Management Systems (CMS). There are plenty of platforms out there, but the two most popular are Joomla and WordPress. We’re going to compare the differences to help you make the right choice for your next website.

Read More

Gain Access to the Support You Need, Whenever You Need It

Today’s businesses heavily rely on their technology… and since you’re here, it’s a safe bet that yours is included.

As a result, you need to know that—if something should happen to your technology to keep you from accomplishing your goals—you and your team have someplace to turn for assistance. We are happy to be that resource for you, giving you plenty of options to explore in terms of obtaining support.

By working with us, you can reach out for support in various ways, whether you’re seeking live assistance or simply want to create a ticket.

Live Support Options Include:

  • Phone support at 888.546.4384 / 607.433.2200
  • Live chat with a member of our team
  • Live online meetings with our team members
  • A Remote Support Tool to allow our team members access

Ticket Creation Options Include:

  • Portal-based ticket creation at support.directive.com
  • Tickets via a quick email to support@directive.com
  • Tickets created by voicemails left at 888.546.4384 or 607.433.2200, ext. 250

However works best, we want to be sure you can reach us for our help.

// What our Clients Say

Here’s What Our Customers are Saying

Our 3rd Website with Directive, and We Couldn’t Be Happier!

Our new Working Solutions website is visually appealing, with added functionality to better serve our customers. The Joomla back-end is easy to use and provides extensive control (the other websites Directive has designed for us uses it too). For this project, Directive also worked directly with our 3rd party vendor to migrate a custom solution from our old website. And Directive is always very responsive to changes and support issues. I absolutely recommend Directive! This is the 3rd website they have designed for us, and we couldn’t be happier with the end result. Thanks a lot to Jared and his team for prompt replies and support with issues that we ran into during launch.

Jodi Delapaz

It has been a pleasure working with your company!

Latham Homes would like to take an opportunity to share our experience with Directive, this was our second time working with them and our second web site with them. From start to finish we have always had a very positive experience. We would also like to say a big thank you to Jared Myers for always taking the time to explain everting very thoroughly and keeping us in the loop through the build and after the launch of our new web site. After launch training has been fun & informative, again Jared Myers has been very patient while teaching the new material. All staff at directive for over ten years now have always been friendly and professional. Latham homes highly recommends Directive

Thomas Mullinex

Abraham Brown

Today marks the 5th Anniversary of our company, and I would like to take a moment during this celebration to stop and say THANK YOU to you and the whole team at Directive for being such a valuable partner and tremendous part of our company. Without the consistent dedication of your fantastic team, we would never have been this successful. Your passion, support, and commitment have helped us soar to new heights and we could not be more proud to be partnered with you!

Abraham Brown

Frank Scaccia, MD FACS

I am happy to provide a testimonial for Directive. I feel they did a fantastic job constructing my new website. The new website looks modern, is very responsive , and includes all that I requested. I am most impressed by their patience and willingness to listen to my criticism and opinions as the website was being prepared so that the final product is a site that I am very happy with and proud to let the world view.

Frank Scaccia, MD FACS

Get the Best IT Support in Norwich - Get Started Today

It all begins with an in-depth conversation about what your business needs and how our services can help. Let us know when you’re available, and you’ll have taken the first step to ensuring that your business can not only rely on its technology, but that IT is an essential part of its success.

Schedule Now

We look forward to working with you!